Contact the Box Office

Box Office Telephone: 01439 771700 / [email protected]

(24 hour answerphone)

All tickets should be paid for at the time of booking.

Please have your credit or debit card ready when you call.

Box Office Opening Times

Wednesday, Thursday and Friday 10am - 2pm 

Saturday 10am-12noon

(Open 1 hour before all performances)

Email: [email protected]

Helmsley Arts Centre Box Office, The Old Meeting House,

Helmsley, York YO62 5DW.

Online Booking

Visit our what's on section follow the links and choose your seat!

NB: your tickets will not be posted out but will be available to print at home, bring on a phone or tablet or collect from the box office


We can accommodate 2 wheelchairs for performances in the auditorium. Studio Bar performances can accomodate multiple wheelchairs, let us know if you need a wheelchair space when you book or if you have any further requirements we can help with. Our entrance and doors are step free with double or wide doorways, the auditorium and studio bar are all on ground floor and we have a disabled toilet on the groundfloor. The cinema is  fully equipped with a Dolby digital sound system hearing assistance available, please ask for a headset. Our Auditorium is also fitted with a hearing loop for live performances, please ask for a headset or loop at the box office. We have a private car park with a disabled parking bay specifically for our disabled customers, staff and volunteers - please make sure to book a car park space with our box office team before your visit so we can reserve it for you. You can find more acessibility info about us on the Sociability app, or contact our box office 01439 771700 / [email protected]

Gift Vouchers

Vouchers are available as an ideal present, please speak to the Box Office 01439 771700 / [email protected]


Types of Tickets

Large Groups: Buy 10 tickets and get 11th ticket free, so 11th, 22nd, 33rd etc tickets are free.

Concessions: Under 18's, Under 16’s and unemployed.

Family Tickets: 2 adults & 2 children or 1 adult & 3 children where stated

Under 18’s: Most family shows have a special Under 18’s ticket price.

Conditions of Ticket Sales

Tickets cannot be refunded after purchase unless the event is cancelled or rescheduled

Tickets can only be exchanged for a different performance of the same Event.

A refund will be paid (less 10% administration fee) if a ticket is returned and resold (Please note - tickets are resold only after all other seats have been sold).


Friends of HAC - If purchased by a Friend of Helmsley Arts Centre, tickets returned not later than 48 hours before the event to which the ticket relates will be exchanged for a credit (less 10% administration fee and valid for 6 months) against a future ticket purchase. Please ensure you read our terms and conditions before booking online.